The Problem: Contractors Won’t Touch Your Equipment

You’re renovating your dental practice. New floors, updated operatories, maybe expanding into adjacent space. There’s just one problem: your contractor tells you they can’t touch your dental equipment.

“You’ll need to call your equipment dealer for that.”

Now you’re coordinating between two companies, paying for dealer service calls, and hoping the timing works out. If something goes wrong, you’re stuck in the middle with everyone pointing fingers.

Why Most Contractors Can’t Handle Dental Equipment

There are legitimate reasons contractors avoid dental equipment:

• Specialized connections: Dental chairs have hydraulic, water, vacuum, air, and electrical connections that differ by manufacturer
• Calibration requirements: X-ray equipment requires professional recalibration after being moved
• Liability concerns: Damage to a $50,000+ dental chair is a significant liability
• No training: General contractors have no exposure to dental equipment systems

Equipment That Needs Professional Handling

The Solution: One Contractor Who Handles Everything

We’re manufacturer-trained and can handle the entire process:

Step 1: Assessment

We document all equipment, connections, and calibration requirements before any work begins. We photograph connections and note manufacturer specifications.

Step 2: Disconnect

We safely disconnect all utilities — hydraulic, water, vacuum, air, electrical. Each connection is labeled and documented.

Step 3: Protect

Equipment is covered, wrapped, and secured during construction. We ensure dust, debris, and construction materials don’t damage sensitive components.

Step 4: Reinstall

After construction is complete, we reconnect all systems to manufacturer specifications. We verify all connections before testing.

Step 5: Calibration Coordination

For X-ray and imaging equipment that requires professional calibration, we coordinate directly with the manufacturer’s technician. We schedule the service call, ensure the equipment is ready, and verify completion.

What About Equipment Dealers?

Equipment dealers (Benco, Patterson, Schein) provide excellent support for new equipment installation and warranty service. However, for renovation projects, they typically:

• Charge premium rates for disconnect/reconnect service
• Have limited availability that may not align with your construction schedule
• Focus on equipment only — they don’t coordinate with your contractor

By handling equipment relocation ourselves, we eliminate the coordination problem and often save you money compared to separate dealer service calls.

Questions to Ask Before Your Renovation

1. Can your contractor handle the equipment? If not, who will coordinate with the equipment dealer?
2. What’s the timeline? Equipment disconnect and construction need to be coordinated
3. Who handles X-ray calibration? This requires manufacturer service, not just reinstallation
4. What happens if something is damaged? Who is responsible and insured?
5. How long will you be down? Equipment work adds time — plan accordingly